Tax and Duties
All fees, duties, and taxes charged by destination country are Buyer's responsibility.
✿ We will make partial or full refund, or replacement when goods are faulty.
✿ NO refund nor replacement for any lost items which are shipped without tracking number. Please ask for a tracking number if you think it is necessary.
✿ Cancellation due to any reasons other than our failure : US$0.50 CHARGE
Cancellation due to our failure : FREE.
✿ The origin & shipping policies may varies for every product. Please read carefully on the "Product Description" page before making any purchases.
✿ We DON'T ship to Washington State, Reunion, Kyrgystan, Africa.
✿ Please be notified that we are NOT responsible for any lost items which are shipped without a tracking number. Please ask for a tracking number if you think it is necessary.
✿ Tracking number payment request will be sent via Paypal.
✿ We will do necessary packing to protect the items from damage, however there is a low possibility that the product packaging / box may have minor dented during the delivery process, the contents will not be affected.
✿ Shipping to FL,TX,MN,OH,South America,Portugal,Italy, and OTHER certain areas may take 4-8 WEEKS.
✿ There is always a possibility of late delivery, it depends on the custom and postal service in the destination country, we can NOT control this condition.
✿ Investigation for lost items can ONLY be conducted within 6 MONTHS, started from the date of shipment. Investigation request ABOVE 6 MONTHS after shipping date will NOT be able to be fulfilled and there will be NO compensation.
✿ In case of parcel returned due to destination custom rejection or given wrong address by buyer, or unavailable recipient, we need to charge the SHIPPING COST, so will refund the PRODUCT VALUE ONLY. Product value will be refunded after we receive the returned parcel.
Thank you for being cooperative.