Tax and Duties
All fees, duties, and taxes charged by destination country are Buyer's responsibility.
✿ We will make partial or full refund, or replacement when goods are faulty.
✿ NO refund nor replacement for any lost items which are shipped without tracking number. Please ask for a tracking number if you need one.
✿ Cancellation due to any reasons other than our failure : US$0.50 CHARGE
Cancellation due to our failure : FREE.
✿ The origin & shipping policies may varies for every product. Please read carefully on the "Product Description" page before making any purchases.
✿ Please be notified that we are NOT responsible for any lost items which are shipped without a tracking number. Please ask for a tracking number if you need one.
✿ Tracking number payment request will be sent via Paypal.
✿ We will do necessary packing to protect the items from damage, however there is a low possibility that the product packaging / box may have minor dented during the delivery process, the contents will not be affected.
✿ Shipping to PA,MN,OH,South America,Italy, and OTHER certain areas may take 4-6 WEEKS.
✿ There is always a possibility of late delivery, it depends on the custom and postal service in the destination country, we can NOT control this condition.
✿ Investigation for lost items can ONLY be conducted within 6 MONTHS, started from the date of shipment. Investigation request ABOVE 6 MONTHS after shipping date will NOT be able to be fulfilled and there will be NO compensation.
✿ In case of parcel returned due to unavailable recipient, we will refund the PRODUCT PRICE ONLY, the shipping cost is NON-REFUNDABLE. Product price will be refunded after we receive the returned parcel.
Thank you for being cooperative.